Integrity Auto Toyota Repair Shop Transaction Fees
Explanation of aggregate environmental/shop supply/equipment/consultation/transaction fee:
Having evaluated our costs of doing business versus the charges made to customers, we have decided to implement a blanket transaction fee in order to cover some of the hidden costs of doing business (see below) that usually do not end up being passed on to customers as line-item parts and labor charges.
It will serve both to cover ongoing everyday costs of doing business and act as a capital investment toward our future ability to serve you by funding training and the purchase of new equipment as required by new technologies. This fee will be calculated at 5% of the total transaction, rounded to the nearest dollar.
Fee will be quoted up front as a component part of each job. Currently we will cap the fee at $45 for transactions of $900 or more. We project that the average charge for this will be $16. One advantage (for the customer) of this approach over simply increasing our labor rate is that the fee is capped whereas the labor on large jobs isn't.
Consultation time spent with customers (often extensive)
Technical web-site information access (bought by subscription from Toyota and from International Automotive Technicians Network, and Identifix.)
Ongoing employee training:
Shop manuals (often from $300-$400 per model per year, or nearly $7000 to purchase the entire set of books for a given year)
Environmental fees/proper disposal of hazardous materials and industrial wastes
Oil filters & Waste oil
Parts cleaner wastes
Abrasive cleaning pads and cutting discs
Various chemicals, carburetor cleaner, brake cleaner, glass cleaner, hand cleaner, sealants, bearing grease, spray lubricants, etc
When topping off small amounts: brake fluid, oil, transmission fluid, and antifreeze.
Wire feed welder & welding supplies, propane, oxygen & acetylene along with tank/torch set-up & rented tanks.
Too many hand held special tools to list. (Pullers, drivers, meters, gauges, etc)
Standard utilities: electricity, phone, garbage, water, sewer, and city storm water runoff costs.
ASE Certified Independent Toyota, Lexus & Scion automotive service and repair specialists serving PDX, Portland, Gresham, Beaverton, Clackamas, Oregon City, Fairview, Gladstone, Milwaukie, Oak Grove, Troutdale.